Exchanges + Returns

We welcome you to initiate an exchange or return of your in-stock purchase on or before 10 calendar days from receipt of your purchase.

Made-to-order, bespoke and customized items may not be returned, exchanged, or refunded. Items purchased from a sale capsule are final and may not be returned. International orders are not eligible for return or exchange. Items purchased from one of our retail partners are not eligible for return or exchange through minedandfound.com

Please contact hello@minedandfound.com to initiate the process and receive a complimentary prepaid return label. Items must be accompanied by their complete original packaging and in unworn condition.

Returns must be tendered to a courier within 5 business days after the creation of your return label. Returns that are not tendered to a courier within this time period will incur a non-negotiable 20% restocking fee or may be refused entirely. 
Please note, we cannot refund your return until it is received.

When your package has been received, we will review your return. Upon approval, your refund will be processed & returned to the original form of payment within 5 business days.

Unauthorized returns will be refused. We retain the right to refuse any returned items if we deem them to be not in their original condition.